About Retained

About Retained

At Retained we like to do things differently and we are keen to change the way you recruit. We are boutique recruitment company, obsessed with delivering high quality recruitment services that respect your time and money.

I love recruitment, but with nearly 20 years in the industry I wanted to implement changes that improved the recruitment experience for both the client and the recruiter.

These changes include cost, productivity, reward and inconsistency of service.

Retained recruitment is normally concentrated at the management and executive level of the recruitment market. Why can’t positions at all levels be retained?

At Retained we strongly believe in the value of the retained search model and think it should be widely use across all levels of recruitment. Our clients say they receive more focus and better results from retained search partners as they have limited distractions unlike contingency recruiters. The client / agency relationship is also stronger as both parties are committed to the assignment.

Our Retained model also makes recruiting more affordable, without losing the consultancy or expertise that clients expect. Our fees start from 8%, saving businesses up to 60% on their typical agency recruitment cost.

Ben Suddaby | Founder

The Retained Vision

  • We don’t believe you need to spend 15-20% on your next recruitment project.
  • We believe reward for the recruiter is more than a recruitment fee. It’s the satisfaction of working collaboratively and seeing the positive impact we can have on our client’s brand as a result of the talent we’ve found.
  • We build recruitment campaigns that work! We are incredibly proud of our 100% success rate on our retained recruitment assignments.
  • We are not afraid of hard work as long as a smile and sense of humour is still allowed.
  • We bring a proven track record, referral network and the latest technologies to assist in finding your next talent.
  • We have high standards and have consistently delivered where other companies have failed …if we don’t exceed your expectations we will stick at it until we do.
  • Our honest and direct approach enables us to build trust and provide a recruitment experience that is both rewarding for the client and recruiter alike.
  • We believe we can always find a solution to your recruitment problem.
  • Recruiting is a time consuming and business critical process. We aim to make your recruitment experience a stress-free managing the entire process from beginning to end.

Our Team



With 20 years recruitment experience, including eight years as a Director for a multinational specialist recruitment agency, Ben is one of the more experienced specialist recruiters in the Brisbane region.

Ben prides himself on his professional yet friendly approach and enjoys working in genuine business partnerships with his clients. With a straight forward style, Ben always looks to give a current, honest and realistic solution to a client’s requirements.

Contact Ben on: ben@retained.com.au


Contact Ben Now



Nicola is a Qualified Accountant with a 1st class business degree. Nicola has over 20 year’s experience across the recruitment, investment banking, mining, not for profit and hospitality industries… to name a few!!!

Nicola brings a passion for recruitment and providing a service that fits the needs of today’s businesses.

Contact Nicola on: nicola@retained.com.au


Contact Nicola Now

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Retained | Recruitment, Search & Coaching | Brisbane & Gold Coast